Privacy Policy


ClipperData offers the most comprehensive database of waterborne flows – oceangoing, inland, barge, ship-to-ship and floating storage – of all crude oil and products worldwide in real-time. Access the most robust database on global cargoes of crude oil, refined products, and petrochemicals.

ClipperData LLC (“us”, “we”, or “our”) operates the website and the ClipperData, KnowTheCargo mobile applications (collectively, the “Service”).

This page (the “Privacy Policy”) informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy, as revised from time to time. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Personal Information Collection

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other information (“Personal Information”).

Automatically Collected Data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

How We Use Collected Information

We collect and use your information for the following purposes:

  • To run and operate the Service

We use your information and share it with select third parties in order to display content on the Service correctly and to otherwise make the Service function properly. We also use your information and share it with select third parties in order to maintain and develop the Service and in connection with other services we provide.

  • To improve customer service

Information you provide helps us respond to customer service requests and support needs more efficiently.

  • To research our Service

We may use information in the aggregate to understand how our users as a group use the Service and to evaluate the effectiveness of the Service and our marketing and business efforts.

  • To improve our Service

We use your information and feedback and share it with select third parties to improve our Service.

  • To send users information they agreed to receive about topics we think will be of interest to them.




We use your information and share it with select third parties on an ongoing basis to share details, news, and marketing information about our Service and the services of select third parties.

  • To send periodic communications

We may use your email address or other contact information to send you information and updates or to respond to your inquiries, questions, and/or other requests.

  • To provide to select third parties

We may sell, rent, or otherwise commercially share your information, including your Personal Information, to select third parties to the extent permitted by applicable law.

We may also disclose any collected information, including Personal Information, if: (1) the disclosure is necessary or useful to our provision of services; (2) we believe in good faith that disclosure is necessary to protect our rights, interests, or property; (3) we are acting in good faith to protect your safety or the safety of others, to investigate fraud, or to respond to a government request; (4) we believe in good faith the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; and (5) a third party purchases or otherwise acquires us or the Service, whether as part of a merger, acquisition, asset sale, bankruptcy, liquidation, or other event, in which case your information will likely be among the assets transferred.

Do Not Track Disclosure

We do not support Do Not Track (“DNT”) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We may collect Personal Information about your browsing activities over time and across third-party web sites or online services, and may use such information consistent with this Privacy Policy.

Your California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses.  If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2013 will receive information regarding 2012 sharing activities).

To obtain this information in connection with information collected through the Service, please send an email message to [email address] with “Request for California Privacy Information” in the subject line and in the body of your message.  We will provide the requested information to you at your e-mail address in response.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access our Service.

We do not knowingly collect personally identifiable information from anyone under the age of 13 (“Children”). If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from any Children, we will take immediate steps to permanently remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of “Last updated” date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Accessing, Updating, and Controlling Information

If you ever wish to access, update, change, or delete your Personal Information, or cancel your user account (if applicable), you may do so by contacting us at the Contact Information provided below. To help us process your request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for additional information verifying your identity prior to disclosing any Personal Information to you. Should we ask for verification, the information you provide will be used only for verification purposes, and all copies of the information will be destroyed when the process is complete.

If you do not wish to receive update messages and/or direct marketing communications from us, you may opt-out by following any instructions included in the communication or by contacting us at the Contact Information provided below. To help us process your request, please include sufficient information for us to identify you in our records. Please be aware that although you may opt-out of update messages and/or direct marketing communications, we reserve the right to email you administrative notices regarding the Site, as permitted under the CAN-SPAM Act.

We will make commercially reasonable efforts to respond to opt-out requests, account cancellation requests (if applicable), and handle requests to access, update, change, or delete Personal Information as quickly as possible.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: